Roles We Fill
We specialize in family-approach and authorization roles at OPOs and tissue banks—positions where performance directly impacts donation outcomes.
Tissue Authorization Specialist
$45,000 - $65,000
Phone-based family authorization for tissue donation. Primary responsibility is obtaining family permission during highly emotional conversations, often in the middle of the night.
Key Competencies:
- •Emotional regulation under grief
- •Objection handling
- •Trust-building in phone conversations
Also known as: Tissue Donor Coordinator, Authorization Coordinator
Family Services Coordinator
$50,000 - $70,000
In-person and phone-based family support throughout the donation process. Guides families through authorization conversations and provides ongoing emotional support.
Key Competencies:
- •Emotional regulation in person
- •Family dynamics navigation
- •Grief counseling basics
Also known as: Family Support Advocate, Donor Family Coordinator
Family Support Advocate
$48,000 - $68,000
Dedicated support role focusing on family communication, emotional support, and advocacy throughout the donation journey.
Key Competencies:
- •Active listening
- •Empathy and compassion
- •Conflict resolution
Also known as: Family Advocate, Donation Family Liaison
Donation Coordinator (with NOK approach responsibilities)
$55,000 - $75,000
Clinical coordination role that includes direct family authorization conversations (next-of-kin approach) as a primary responsibility.
Key Competencies:
- •Clinical assessment
- •Family authorization skills
- •Medical terminology fluency
Also known as: Organ Procurement Coordinator, Clinical Coordinator
Donor Services Coordinator
$52,000 - $72,000
Comprehensive coordination role managing donor evaluation, family communication, and authorization process from start to finish.
Key Competencies:
- •Project management
- •Family communication
- •Medical documentation
Also known as: Donor Coordinator, Services Coordinator
Authorization Coordinator
$50,000 - $70,000
Specialized role focused exclusively on obtaining family authorization for organ and tissue donation through skilled, compassionate communication.
Key Competencies:
- •Authorization conversation mastery
- •Objection handling expertise
- •Trust-building under pressure
Also known as: Authorization Specialist, Consent Coordinator
What We Look For in Every Candidate
Proven Experience
Backgrounds in hospice, case management, chaplaincy, grief counseling, or other roles requiring skilled family communication under stress.
Emotional Resilience
Demonstrated ability to stay composed in high-emotion situations without becoming defensive or overwhelmed.
Mission Alignment
Genuine commitment to organ and tissue donation's life-saving mission, not just a paycheck.
Schedule Flexibility
Realistic understanding of and willingness to support on-call, overnight, and weekend coverage requirements.